Effective date: July 30, 2026
Maison Antica respects your privacy and is committed to handling your personal information responsibly and transparently. This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you when you visit maisonantica.ca or purchase from our store.
Information We Collect
We may collect:
- Your name, billing address, shipping address, email address, and telephone number.
- Order, payment, refund, shipping, and transaction details.
- Account information if you create a customer account.
- Messages, product inquiries, feedback, and contact-form submissions.
- Device, browser, IP address, cookie, and website-usage information.
- Marketing preferences and newsletter consent, where applicable.
Our payment providers, including WooPayments, securely process your payment information. Maison Antica does not retain your complete credit or debit card number.
How We Use Your Information
We use personal information to:
- Process payments and fulfill orders.
- Calculate taxes and shipping charges.
- Arrange delivery and provide tracking information.
- Communicate about purchases, inquiries, returns, or refunds.
- Maintain customer accounts.
- Prevent fraud and protect our website and customers.
- Improve our website, products, and customer experience.
- Send marketing communications when you have consented.
- Meet legal, accounting, tax, and regulatory obligations.
Service Providers
We may provide information to trusted companies that help us operate our business, including website hosting, e-commerce, payment processing, fraud prevention, shipping, email, forms, analytics, and cookie-consent providers.
These providers may include WooCommerce, WooPayments, Chit Chats, Hostinger, SureForms, SureCookie, and other providers required to complete your transaction. They receive only the information reasonably needed to perform their services.
Some providers may process or store information outside Canada. Information processed in another country may be subject to that country’s laws.
Cookies and Website Technologies
Maison Antica uses essential cookies to operate the store, cart, checkout, account, security, and payment functions. With your permission, we may also use analytics or marketing cookies to understand website use and improve our services.
You can review or change your cookie preferences through the cookie-consent controls displayed on our website. Disabling essential cookies may prevent parts of the store from working correctly.
Consent and Your Choices
By providing personal information for an order or inquiry, you consent to its use for the purposes described at the time of collection and in this policy.
You may withdraw consent for optional uses, including marketing communications, at any time. Withdrawal does not affect processing already completed or information we must retain for legal or transactional purposes.
Retention and Security
We retain personal information only as long as reasonably necessary for orders, customer service, fraud prevention, legal compliance, accounting, tax, and dispute resolution.
We use reasonable administrative, technical, and organizational safeguards. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may ask to access or correct the personal information we hold about you, subject to applicable legal exceptions. You may also request deletion where retention is not required by law or for an ongoing legitimate business purpose.
To make a request, contact us using the information below. We may need to verify your identity before completing it.
Children’s Privacy
Our website and products are aimed at adults, and we avoid collecting personal information from children without appropriate consent.
Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated effective date.
Contact Us
Maison Antica
Toronto, Ontario, Canada
Email: info@maisonantica.ca
Please use the subject line Privacy Request for privacy-related questions, access requests, corrections, or complaints.
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.